Triple aim for populations12/11/2023 If you are leading a behavioral health program, such home based therapy or case management, the Triple Aim framework can be used to evaluate and improve the program. With all these demands, it is no surprise that it can be very challenging to actually engage in meaningful program evaluation and identify any areas in which the team may need to adapt. My experience has been that a program manager’s time is often consumed by meetings, staff supervision, reviewing staff documentation, updating policy and procedures, preparing for audits and accreditation surveys, as well as the ever popular and time-consuming HR problems. Program managers within behavioral health organizations have a great opportunity to use the Triple Aim as a foundation for program evaluation. I propose that program managers within your organization need to be like those finches. To survive and thrive, these animals had to adapt. The size of the bills was conditional upon which other finch species were present. They found that there was a difference in the size of the ground finches’ bills between islands. Rosemary and Peter Grant are two researchers who spent almost 30 years researching the finch population on two small islands, Daphne Major and Genovesa, in the Galápagos archipelago, Ecuador. Adaptation can take years but ultimately can determine your organization’s survival.īiologists are very familiar with this concept. To adapt to a new environment or the presence of a new variable is challenging. It is far easier to discuss buzz words than actually adapt our business to reflect a new reality. These important tools identify the direction of the organization.īut if the focus on the Triple Aim never escapes the C-Suite (CEO, COO, CFO, etc.), there is risk that it will not become embedded within the workplace culture and actually impact workflow, outcomes, and ultimately, the people whose lives it could benefit most. Many behavioral health organizations have included it in their mission, vision or strategic plan. “Triple Aim” has definitely become “a buzz” within the behavioral health community over the past few years. The concept is great: Improving the patient experience of care AND improving the health of populations AND reducing the per capita cost of health care. In healthcare, the “Triple Aim” is one of these. Even if we try not to, we find ourselves using them in meetings or in discussion with co-workers. – Benefits of Implementing the Primary Care Patient-Centered Medical Home: A Review of Cost & Quality Results – provides significant evidence that the medical home model reduces overall costs and spending by reducing inpatient visits, emergency department use, hospital readmissions, and other factors.īelow are some results from leading health plans, state Medicaid programs and health systems.We seem to have a love/hate relationship with them. PCPCC’s 2012 review of 46 medical home initiatives throughout the U.S. A medical home achieves these goals by adopting new technologies, care delivery methods and relationships with patients and their families that encourage primary care to be patient-centered, comprehensive, coordinated, accessible and committed to quality and safety. The medical home is an approach to delivering and organizing primary care that helps achieve the goals of the Triple Aim: improve the experience of care, improve the health of populations, and reduce per capita costs of health care.
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